Did you know that practically everyone here at iNTERFACEWARE monitors our support inquiries? Well, it’s true.
First and foremost, we want to ensure you get your question(s) answered to your satisfaction. As a result, it’s not uncommon for a developer, an account manager, or even our CEO to suddenly jump in on a support ticket to help.
But that’s not the only reason there’s so many eyes on your questions. Your questions are really an invaluable resource for us. They can be (and often are) the catalyst for product enhancements, additions to our documentation, and obviously blog posts like this one.
When I was taking a look through our support inquiries to find the most asked support questions of March, I made an interesting discovery:
A number of our users don’t understand how IGUANA’s message queue works.
Some of you may have made assumptions about how it works while others may have never thought about it at all. So, for those of you who are interested, I’m going to hopefully clear up some of the misunderstanding.
Everybody loves a good secret, right?
Secret societies, secret admirers, the 2006 best seller “The Secret“.
Oh, and secret bars. Forget about the first three, secret bars are my new favourite.
If you’re not familiar with secret bars, have a look at this article: http://coolmaterial.com/feature/americas-secret-bars/
Well, today I want to introduce you to IGUANA’s own little secret: A hidden page.
Did you know that tucked inside every version of IGUANA, there’s a secret little page just waiting to be discovered? It’s not an official page. It’s not linked to from anywhere. I can’t promise you that all the features on the page work as they should — but it’s there, and occasionally, it really saves the day.
If you’ve visited our Help Center recently, you may have noticed a few changes.
We tend to always have a number of projects in the works to improve our digital offerings, and a few weeks ago a number of these projects wrapped up and made it into production.
With all the changes, I thought I’d take a little time to explain a few of the most important – and useful – new areas.
The problem is quite simple: healthcare providers and vendors need more than legacy engines can deliver.
Whatever the specific motivating factor (meaningful use, population health management, analytics, new data sources, etc.), organizations who are looking to expand their interoperability are faced with major migration projects.
While there’s plenty of advice on selecting a new interface engine, there’s not enough on the actual migration process itself.
At the 2014 IGUANA User Conference, a number of presentations highlighted interesting, and incredibly useful ways to take advantage of IGUANA’s logging capabilities. As such, I thought I’d combine those lessons into a single post to introduce newbies to IGUANA’s logs and provide some tangible starting points for those of you looking to do even more.
Art here again. I’m back with Round 2 of my series on the 2014 IGUANA User Conference. As promised, before I dive into the technical presentations, I wanted to give a glimpse of what it was like to be at the conference by posting some of the creative work that went into the event.
Have a look at the video above for the “official” highlight reel and keep reading to see some great photos, our CEO as a superhero and even a pig wearing an IGUANA hat. Enjoy!
Art here from iNTERFACEWARE.
With the new year upon us, I thought I’d dive back into blogging (and coding) to give you a first-hand look at the things we’re working on with a strong emphasis on the amazing and fun things you can do with IGUANA.
I thought I’d start by focusing on one of our highlights of 2014; the IGUANA User Conference. We had an amazing turn out, but more importantly, we packed a ton of useful content into the two days. In fact, the content was so well received that I decided to take the time to walk you through the most interesting pieces as individual blog posts (with maybe even a video or two) rather than just dumping the slides and code on a page for you to discover.