The following tips may help you to use email notification more effectively:

• Keep your email notification strategy as simple as possible.
• For best results, send error alerts to email-enabled mobile devices. The Blackberry is an example of one such device.
• Most organizations create an email alias (such as iguana_support@yourorganization.com) for the group of people responsible for administering the Iguana service. This is usually better than contacting specific people on a per-channel basis.
• If you cannot create an email alias, you can add all users with administrator responsibilities to the Administrators role. See Creating a Role for an explanation of how roles work in Iguana.
• If there are people in your organization who only want to receive notifications for specific channels, you can define email notification rules for them.
• Your organization should have policies in place for dealing with emailed notifications of errors if they happen. A set of well-defined roles and responsibilities should exist.