iNTERFACEWARE™ Inc.

Prerequisite Checklist

Before you request support from our team, we request that you do the following:

• Make sure you have the most up to date copy of this manual. The manual is being constantly updated in response to common issues with customers. Go through this troubleshooting chapter and see if there is some specific information in the manual covering your problem.
• Read the sections of the manual relevant to the work you're doing with Chameleon.
• Check that the latest version of Chameleon has not already addressed your issue. The latest version of Chameleon is found on our ftp site in the latest directory: ftp://ftp.interfaceware.com/chameleon/windows/

If this does not allow you to resolve your issue, you should make sure you have collected the information required to faithfully reproduce the problem.