iNTERFACEWARE™ Inc.

Support Tips

Here are some tips that will be helpful to you if you need to contact our support team:

• Send all support inquiries to support@interfaceware.com, even if you have communicated with a specific support team member in the past. This is important, as a particular staff member may not be available on a given day.

• When you contact our support team, be sure to provide enough information to enable us to reproduce the problem.

• If you contact our support team, be sure to follow up on the resolution of the problem. That way, both you and our support team will be satisfied that your problem has been resolved.

The following section describes the information you should provide when you contact us. This will help us resolve your problem as quickly as possible.