HL7 Software Support

Technical Support

Need a general HL7 question answered? Have a question about one of our products? Want more information? Our support team is here to help, providing exceptional service when you need it.

If you would like support for a specific problem, please email our support team at "support (at) interfaceware.com" and include:

  • The software version installed on your machine
  • Your VMD file
  • Example of the message you want to parse
  • Other relevant information.

Online Inquiries

To contact us, please use our contact form. Using this form ensures that you receive a quick and timely response.

Telephone

International Callers: 416-703-7709

Toll Free in North America: 1-888-824-6785