Customer Story

Riskonnect

Integrated risk management platform

Use Cases
  • HL7-to-Salesforce Integration
  • Mirth to Iguana Migration
Systems Involved
  • Salesforce
  • Various EHRs
Data Formats
  • HL7
Connection Types
  • LLP
  • Salesforce API
Category: Risk Management SaaS
Riskonnect delivers secure, high-speed HL7-to-Salesforce integrations for healthcare clients with Iguana

Riskonnect is a fast-growing integrated risk management platform serving a wide range of industries, from finance to healthcare. While best known for its presence in financial services, the company has recently expanded into healthcare integration, now supporting 115 clients, including seven healthcare providers with unique interoperability requirements.

Originally using Mirth, Riskonnect transitioned to Iguana in 2018 to solve growing challenges around high availability, interface reliability, and real-time HL7 data capture. The team needed a solution that could support their SOC 2 compliance requirements, scale with their client base, and work reliably in a fast-paced environment where projects are expected to go live within 30 days or less.

Riskonnect's implementation and development team manages their Iguana-powered architecture, which facilitates bi-directional HL7-to-Salesforce integrations that allow healthcare organizations to move patient data into CRM and reporting systems without delay or data loss. Each customer's configuration is tailored to support reliable messaging, often involving robust error handling, retries, and security layers critical to healthcare data.

Iguana's flexibility and rapid deployment model were key differentiators during Riskonnect's switch, offering a cleaner development experience, better logging, and stronger failover handling than what they had previously experienced. The ability to plug into existing Git-based workflows, receive targeted training, and operate on their existing RedHat infrastructure ensured that the shift to Iguana could be completed without business disruption.

As Riskonnect continues to grow its healthcare presence, Iguana remains at the core of their real-time integration strategy, enabling rapid, secure, and scalable connections between clinical systems and customer-facing applications.

The all-in-one integration platform by iNTERFACEWARE.
G2 - Healthcare Integration Engines
Rated 4.4/5
4.4/5 on G2
Capterra - Integration Software
Rated 4.8/5
4.8/5 on Capterra
KLAS - Integration Engines
KLAS Rated*
93.6/100
*Average performance score from 2017-2022 in the 'Best of KLAS' report
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