The companies we empower.

Customer Testimonial

Rapid Interface Customization

How does Iguana facilitate your business operations?

Vyne Medical sees value in Iguana because it allows us to react quickly to our customers' needs. We will build an interface — We test it with a customer, and right there on the call while we're testing, they'll say "Can we do this?" And within 15, 30 seconds, we can really quick, script out a fix for that thing that they want to do. Whereas with a lot of other solutions that we've seen, it's a lot more time consuming, things aren't as easy to just quickly drop in. Plus, it lets us share modules, share code. We have well over a hundred customers that we use different Iguana instances for, and so we can make some template code and reuse that code, but then tweak it for each one, where their needs are.

What feature in Iguana do you find most useful?

The annotation window is my favorite because as someone coding, I can see what my changes are doing. I can put in a sample message that may be giving us problems and actively watch what's happening when I do this. That has saved me so much time and energy being able to just do that on the fly.

What is your experience working with the Interfaceware team?

Oh, I love the team. The Interfaceware team is very responsive, very knowledgeable. They get back to me and usually it's something I didn't remember. They have no problem getting back to me, teaching me things I didn't know.

I can remember last conference, I actually had a couple of the support guys sitting at the table with me as I worked through an active production issue that I was having, and that was just invaluable to me, to my bosses. That really put Interfaceware in a good light with our leadership because they were like, Oh yeah, they were willing to sit down and work through a production issue for you. That's amazing. And yeah, I value what you guys bring to the table.

How do you feel about the future direction of Iguana?

I am super excited about Iguana and see how it's going to change the landscape of interfaces especially at our company where we have so many. Being able to use the components separately is going to be a huge time saver for us and revolutionize how we build our interfaces. We've come from a simple, just handling day to day ADTs to building complex automation that triggers off of order scripts, or we're scheduling messages, things like that. And it's all because of what Iguana has allowed us to do.

I always joke that I'm an Iguana evangelist because I will tell it to everybody who wants to listen, they need to be using Iguana!

Customer Testimonial

Adapting to Unique Customer Needs

What value does Iguana provide for your organization?

Solarity uses Iguana to manage and maintain all of our interfaces we have with our customers. When we interface with our customers, we typically have several different types of channels and feeds, both inbound and outbound. And really, Iguana allows us to be really flexible on both those fronts. A lot of our customers are very different — they have conflicting systems. Nothing is ever the same. So the ability to really mold each instance to every customer's needs really provides a lot of value, in that we're able to position ourselves as a really flexible system for our customers and provide that to them.

What has been your experience when working with the iNTERFACEWARE team?

They've always been very responsive, very prompt. Any issues we incur it's always, really next day kind of service, and then always very good with follow-up, very good with just generally making sure that we're in a good place, and we're never left really in a lurch or anything like that. They're also really diligent with their responses, so we never really have to ask for more. But if we do, they are always willing to provide that information for us, and [that] really helps us service our customers in a better way.

Customer Testimonial

Integration with PACS, CVIS and EIS

How does Fujifilm use Iguana, and how many implementations do you have globally?

"At Fuji, we have different products and implementations in the U.S., Canada, Mexico, and Australia. We have three different products and use Iguana for all of them: PACS, CV, and EIS. EIS is a major one. For the CV side, we use it to implement advanced reporting. We have about 65 of those CV integrations and about 150 implementations at the EIS level. For PACS, we are using it only for encryption purposes. We just started with a couple of implementations there but want to expand the PACS product line. Iguana is a great tool."

What value does Iguana add to your organization?

"We have a very limited number of engineers on our team. So, it's very flexible and easy to implement and use Iguana, and it's also user-friendly. It adds great value to our products. Even though it's a third-party engine, it does a great job."

What has been your experience working with the iNTERFACEWARE team?

"You have a very talented staff at iNTERFACEWARE, especially in support, accounting, and development. We use them all the time whenever we need help."

What is your favourite feature in Iguana?

"We've been working with Lua code using the Translator in Iguana. The auto-completion feature is very good. Besides the auto-completion, Iguana's logging system, log tool, and dashboard are all really good and user-friendly. There are so many useful features!"

Customer Testimonial

Powerful Scripting Capabilities

How does your organization leverage Iguana?

Vigilanz uses Iguana to primarily handle incoming HL7 messages — maps them into known object models, and saves them into a database. That's the primary use. Secondary use case is, we use it as a, kind of an application platform. Alright, where in this case, we built out an application, which wakes up every few minutes, makes API calls to retrieve data from EMRs, saves it to a database. Those are the two primary use cases.

What impact does Iguana have on your business?

Those use cases impact our business by, in effect, allowing us to do business. The bringing in of HL7 messages is core to our business. We are clinical decision support. Our lifeblood is the clinical data that we get from our clients, and we get that primarily via HL7. And actually with a new group of clients, and a more recent technology, we are using the other use case I mentioned, which is an API call to retrieve data out of the EMR.

What do you like most about using Iguana?

Almost hands down it's the ability to script. The inclusion of the Lua engine and the fact that all the functionality is essentially scripting and coding. And our shop is a shop of developers, ...so you can really do pretty much anything you want. If you can code it, you can do it. And then the editor which is built in and hosted in the web browser is pretty slick. So the environment is good to work in. But I would have to say, without the functionality of the Lua engine and the Translator it would be a much lesser product.

How has your experience been working with the iNTERFACEWARE team?

Oh, they're great. They're responsive. I've had occasion to call people up if needed, or [go] straight through the ticketing system, and it's great. [You] guys are responsive; you know your stuff. Got to the point where I've known a couple of people and, so we can actually interact personally. So it's good.

Customer Testimonial

Empowering Interface Developers

What value does Iguana provide?

Iguana adds a lot of value to EverHealth, specifically the iSalus Healthcare offering. From the perspective of… We are able to build, iterate, and release HL7 interfaces, CCDA interfaces, without any developer interaction. We've taken people who know very basic level coding concepts, no degree, no prior experience, and been able to walk in and build tens of thousands of dollars worth of interfaces, at scale and quickly... — without a lot of assistance from really anyone, other than your guys' support team.

How would you describe the iNTERFACEWARE team?

The Interfaceware support team is unmatched within the industry. I've had the pleasure and displeasure of working with a lot of people in the industry, and you guys are the top tier of the support realm. You have the most knowledgeable people who are always quick to answer the phone, quick to provide solutions, all the way down to individual lines of code that they're writing for us. So, that's been amazing.

Customer Testimonial

Rapid Onboarding

What value does Iguana add to your organization?

"I think one of the great values that Interfaceware brings to MedInformatix is its flexibility and ease of use. One of the challenges I had this past year was helping onboarding a new developer. And we were able to get him up to speed within a month and working on client sites relatively quickly. And there's a lot of resources available provided by Interfaceware to help him with some of the deeper customizations that he wanted to pursue. And I think that was probably one of the best values Interfaceware has been able to provide."

What has been your experience working with the Interfaceware team?

"Working with the Interfaceware team is pretty good. It's nice when it can take care of itself. We really haven't had much questions or oddities to reach out for. It's been a great experience so far."

What is it that you look forward to most about Iguana X?

"I think just like the way everything's being broken out into components. I think that's going to really simplify understanding how to set up a channel for Iguana. That's the feature I'm looking forward to. I like the diagram on the side that helps give a visual aid on how everything is organized. That's probably going to give a good bird's eye view of everything."

Customer Testimonial

Effortless Integration Across Platforms

What value does using Iguana bring to your organization?

The value Iguana offers Octapharma is invaluable. The ability to connect to so many different third party softwares using different forms of communication, from SFTP connections to restful APIs. It honestly makes the job so much easier. Before Iguana, there was no connection; a lot of the stuff was done on paper, but now we can communicate electronically. Paper compared to electronic — there's no comparison there.

What is your favourite feature in Iguana?

My favorite feature would have to be the logging, right? The ability to look back at a mistake or to find exactly what happened as it was happening. Iguana allows you to customize the logging in a way that you can literally have every step placed in the logs. So we can download those, we can export them. And it saved the company so much time and headache in the past. It takes all the guesswork out of trying to troubleshoot any little issue. Before we'd have to trace the entire process all the way back to step one and break it down bit by bit. Now, all the information is right there for us.

Can you share your experience working with the Interfaceware team?

Working with the Interfaceware team is amazing. From submitting support tickets or using the help desk online, it's always a quick and accurate response to all our questions.

Customer Testimonial

Enhanced Client Trust

What do you like most about using Iguana?

I would say my favorite feature of Iguana would be the logging feature. It makes it really easy to find messages. So the clients that we interface with, whenever they have questions about specific patients and stuff like that, it's really easy to search and find those answers for them.

How does using Iguana add value to your business?

I think it helps facilitate trust with our clients, right? Since the software is really good and stable, and we're able to resolve issues really quickly, it helps with our client relationships ...in that way for just like support purposes and everything.

Customer Testimonial

Simplifying Data Integration

What value does Iguana add to your organization?

The value that Iguana adds to our company, Integrative, specifically, is we have an Electronic Health Record, and we have a lot of interfaces that we integrate with, and Iguana just makes that concept, a lot easier for us to interface — whether it be with Dr. First, whether that be with Atlas MD — all these multiple interfaces, and it's very easy to integrate using Iguana. Much more so than for some of the other interface engines out there. Before Iguana, we were using BizTalk and BizTalk has a lot of features, but it's just too large of a product for us. We just needed something that someone, anybody, can pick up. And Iguana is that simple way to integrate with other interfaces.

How does Iguana compare to your previous solutions?

Iguana is a lot better for multiple reasons. The first reason is simplicity. Most users can pick up Iguana very simply. And there's so many features also within Iguana that someone at the support side can handle — starting, stopping channels. There's so many features within just reviewing the logs, reviewing the, the Dashboard's very easy to look at. So there's a lot of features and then simplistic features within Iguana.

How do you feel about the iNTERFACEWARE team?

So I think, with any relationship, it's more than just the product. It's also the team that you're working with. So even if the product's amazing, if the team doesn't support you well then it's not, it's not a good relationship. And what I found with Interfaceware, is that every team member that we work with — whether that be Paul, whether that be Lianne, whether it be Aryn — just a great team. And then, not only from a support side, but also from the sales side — like for instance, Jessica, Emily — all great team members. And that's one of the real reasons I attend all the conferences that they offer.

Customer Testimonial

Powerful Message Handling

How is Iguana used in your organization?

Family Health Centers of San Diego has been using Iguana for… before I even started. I've been working with the company for 12+ years now, and they actually started with Eliot back in, what was it, early 2000s or something like that. So we actually use it for all of our interfaces. So interfaces I'm talking about — if it's SureScripts, which is a pharmacy system, lab integrations, imaging orders, just basically we even have connections with hospitals, where we're doing continuity of care documents, we're sending files through SFTP — basically any connection that we do with any party that's outside our organization, we utilize Interfaceware for that.

How does Iguana impact your business?

The biggest business impact that actually provides is it's able to basically download all of our claim revenue files within 30 minutes, 40 minutes. So what we do is ...we process claim files once a week and we get hundreds and thousands of transactions. So previously what we used to use was just Visual Studio, just a C# application. And now we utilize Iguana because we use 835 format, 837's, to actually send them out, and then we actually process those and they're within, like I said, less than an hour, and we could process files as big as, what was it, 100 megabytes I want to say, even once. It's definitely had a really good impact.

What sets the iNTERFACEWARE team apart?

The Interfaceware support team is outstanding. Their response time is amazing — if you guys don't respond within a couple of hours, I'm like, "what's going on?" — because that's how great you guys are. So you guys are doing an outstanding job with all the businesses that you guys are supporting.

Customer Testimonial

Unmatched Development Experience

How does Iguana benefit your organization?

I think the value that our organization and any organization really gets from Iguana is the customization that you get from it and how rapidly you can make changes. I think a lot of the clients here, ourselves included, you use Iguana as a middleware between an EMR and your endpoint application. And if you were to go to a development team with those, the requests that a client brings to you, it could take days, weeks. And for us it's moments, honestly, in a lot of, in a lot of situations.

What is your favourite feature in Iguana?

My favourite feature really is just very basically the Translator, which is such an incredible development environment — seeing the real time changes, that reflect what you're trying to do. It helps you work through those changes and get those customizations in place really rapidly. For me, it's just, it's a development experience that is second to none.

Can you share your thoughts on the interface development process in Iguana?

I like that the components are broken out, in, in the way that they are now from the channels. I think it makes a little bit more sense to look at the component flow, like the data flow, but you still have the Translator in the background. So you can see more logically how data translation and manipulation is broken out from one step to the other.

What stands out about working with the iNTERFACEWARE team?

As far as their responsiveness and their product knowledge and, as far as innovation, just helping you find really great solutions for your clients. They're always there, always able to help.

Customer Testimonial

High Volume Messaging

What value does Iguana bring to your organization?

"Iguana adds significant value to our group. We use about 11 servers for our integration after migrating from Cloverleaf, and we continue to rely on it. We plan to use it with our new products as well, using Iguana X."

How did solving your integration problems impact your business positively?

"Solving our integration problems has had a major positive impact. We handle about 26 million messages a month, and Iguana has helped us avoid downtime issues. Typically, problems can arise with downstream or upstream systems, but we have very few issues with Iguana itself, thanks to our extensive configurations to prevent stoppages. The logging and other features have been particularly useful."

What is your favourite feature in Iguana?

"I really like the list feature in the Dashboard. It allows you to view and sort all your channels, which is helpful since we divide our channels into three phases: server, client, and translation. This feature is especially useful when training new users, as it provides a clear overview of all channels."

What are you most excited for in Iguana X?

"I'm excited about the new interface in Iguana X. It's very intuitive and reminds me of other software we use. The flexibility and breakdown of language terminology into components are particularly helpful for training."

What has your experience been working with the iNTERFACEWARE team?

"I really enjoy working with the iNTERFACEWARE team — great people!"

Customer Testimonial

Programmable Flexibility

How does your organization use Iguana?

"We use Iguana by inbounding and outbounding real time data to and from our clients. There's about 70 clients right now, I'd say... We connect with a lot of hospitals."

What is the value of Iguana to your business?

"The value of Iguana is that Iguana is super flexible. If you can software program your way out of a lot of situations, you can figure out anything you want to do in Iguana."

What is your favourite feature in Iguana?

"My favorite feature of Iguana is probably how flexible it is. Some people like the more graphical way of doing interfaces, we like the “program your way out of doing everything” method."

Customer Testimonial

Swift Interface Deployment

How does your organization use Iguana?

BioReference uses Iguana to connect with a variety of EMRs, hospital systems using LASs. I would say we've interfaced with a hundred plus EMRs today.

What role did Iguana play in making these integrations possible?

I think during COVID, with using iNTERFACEWARE's Iguana, we found that we were able to build interfaces fast, right? During COVID, it was — “We want to send things to BioReference”, “We want COVID testing”, “We need results”, “We're doing a pop up tent right outside”, “How can you get us up and running quickly?” — So having Iguana was a big part of that. Getting integrated within a week instead of six months.

How would you rate working with the iNTERFACEWARE team?

Excellent. Everyone that we've worked with — from the Support Analysts, Solutions Architects, our representatives — anything we need, it's... it feels like minutes that we're getting responses. We're getting solutions. We're getting what we need, same day, almost every time we reach out to you guys. It's excellent.

Customer Testimonial

Saving Time and Money through Automation

What role does Iguana play in your organization?

Iguana helps us take manual processes and make them automated. So, we can make one user do the work of 20 people because they are allowed to leverage the intelligence that's inside of Iguana and the programming that's inside of how we've deployed the channels, to allow that individual to produce more work, more efficiently.

What advantages has your business gained from using Iguana?

This entire process ends up saving us time and money because that user is able to complete more work by the end of the day, because they're able to use the Iguana software for that process. And it also allows us to have it more predictable. There's less variability because the program's always doing it on its own. It's always going to do it the same way every single time.

How has your experience been working with the iNTERFACEWARE team?

My experience working with the Interfaceware team has been just phenomenal. They are always responsive. They're always bringing a different point of view. And then also, they're very knowledgeable and they really help. They really are very compassionate to your needs, and they're able to put themselves in your shoes while they're trying to help you solve the problems you have.

Customer Testimonial

Advanced Logging

What do you like most about Iguana?

Personally, my favorite feature is how the logs actually log — basically, like how you can see related messages, it's easier to find what you're looking for. You can filter based on time, the type of message, the errors, the warnings. That's my favorite because it makes my debugging a lot more simple.

What has your experience been working with the iNTERFACEWARE team?

Oh, the iNTERFACEWARE team is the best because they're always like (for example, Paul, Regaah), they always respond on time, always like willing to help. If they need something, they're like, “Hey, can you just drop these files? We'll figure it out, come back to you”. And they're very quick about it and always positive with the solutions, or they look for new solutions. And that's always good.