GETTING STARTED

Professional Services

Our service packages are designed to ensure a smooth and successful start to your Iguana integration experience.

Iguana On-Boarding

$5,000

The on-boarding package provides a structured approach to help you quickly and efficiently get set up with Iguana, with everything installed and configured according to best practices.

Training

Core concepts on how to build and deploy your first interface
Introduction to Iguana and common use cases
Build your own integration exercise

Installation

Install Iguana according to best practices
Setup log directory and configure purge rules
License activation

Iguana Configuration

Setup Iguana
Setup or migrate user accounts
Configure Iguana's Git Settings to leverage your Git Service Provider
Setup e-mail notification standard in production environment
Develop custom deployment document

HA Iguana Installation Platinum Only

Install or upgrade Iguana
Log and configuration directory setup
License activation
Install Iguana HA on production server(s)

"Our trainer was able to fully explain the implementation steps for installing Iguana in our new infrastructure. He did a great job in training us."

Iguana First Interface

$5,000

This workshop gets you started with advanced, hands-on training tailored to the requirements of your first integration.

By the end of this training, you will be provided with Iguana's best practices documentation, along with a customized interface template for your most common workflow.

Workshop

Introduction to integration methodology and process
Development of project documentation templates
Integration testing strategies
First integration POC based on real sample data
Overview of working with LLP/HTTP/SFTP/Database interfaces
Repository management
No Go-Live support

"iNTERFACEWARE's experts present the material in a way that is easy to understand for beginners, and is available for more advanced conversations as well."

ONGOING SUPPORT

Technical Support

While Iguana empowers you to build your own interfaces, our exceptional technical support team is available for assistance whenever needed.

"The iNTERFACEWARE support team is unmatched within the industry. You have the most knowledgeable people who are always quick to answer the phone, quick to provide solutions, all the way down to individual lines of code that they're writing for us. That's been amazing."

"Working with the iNTERFACEWARE team is amazing. From submitting support tickets or using the help desk online, it's always a quick and accurate response to all our questions."

"The iNTERFACEWARE team is very responsive, very knowledgeable. They have no problem getting back to me, teaching me things I didn't know."

"The iNTERFACEWARE support team is outstanding. Their response time is amazing — You guys are doing an outstanding job."

"Everyone that we've worked with — from the Support Analysts, Solutions Architects, our representatives — anything we need, it feels like minutes that we're getting responses."

"My experience working with the iNTERFACEWARE team has been just phenomenal. They are always responsive. They're very knowledgeable and compassionate to your needs, putting themselves in your shoes while helping you solve problems."

"The iNTERFACEWARE team is the best. They always respond on time, always willing to help. They're very quick about it and always positive with the solutions."